The Original Sin of Art Marketing
In business, the customer comes first. In art, the customer comes last.
The original sin in art marketing is thinking that the art business is like any other business.
The art profession is utterly unlike any other profession, and an art “business” is utterly unlike any other business. Artists are noble creatures made in the image of the Creator, and yet most try to convince artists that they should market their art like the common products of the world.
Your efforts and marketing and sales of art will fail, or, at least, fall short, if you don’t internalize this idea.
Here is the biggest difference between art and all other businesses:
In business, the customer comes first. In art, the customer comes last.
Marketing art is less like selling iPhones, and more like finding a partner on Tinder.
Normal products solve a problem. Art does not (except the problem the artist feels if he doesn’t create it). Art exists to inspire, not solve a problem.
All products have some element of personal preference. Of aesthetic appeal. But art, from the customer’s point of view, is almost all personal preference (I say all barring the case of a specific piece needing to fit over the fireplace).
For example: I need an iPhone, my old one broke. I prefer, let's say, a black phone. But they are out of stock and I’m offered a 10% discount if I take a space gray phone. I’ll probably take the discount, because what I truly care about is solving my problem.
But now, say I just fall in love with a piece of art. I feel the energy. I feel the vibe. I have no problem to solve. But I want the art. I prefer it. The entire sale is based on my preference for that particular piece of art. If you say “sorry I just sold it to someone else,” it will be difficult to then say, “but you can have this other piece that you passed up earlier for a 10% discount.” I probably will pass on it again.
This original sin of art marketing, misunderstanding the difference between art and normal business, is why many art marketers and coaches aren’t quite getting things correct. Marketing art, being completely different from normal products, requires a completely different approach. And most marketers and coaches get that approach wrong because they come from a business background.
How many times have you been asked to “think through the persona of your ideal customer?”
How many times have you heard, “What problem does your art solve for your client?”
Have you been asked to identify your “Blue Ocean?”
Have you been offered an “Art Marketing ‘formula’?”
The question you should actually be thinking about is, “What am I inspired about?” and “Does my latest piece capture the vibrant energy of inspiration that started it?” And, at the point of creation, the customer had better not get in the way.
These are the approaches of business people who view art as a commodity. But art is not a commodity at all! Each piece you produce is a unique inspiration from the universe, lovingly crafted by your hand, with the vision filtered through your unique perceptions. At the crafting stage, you aren’t thinking about the customer at all. In fact, even if there is no customer, you would still create your art! Because it’s part of what you have to do. It’s the reason you are here! Each artwork is a child of you, and you must find that child’s partner when you market it.
When business people teach their methods to artists, the results are predictable. They’ll point you to marketing methods like “story branding.” And they’ll point to tactics that work for Amazon. They’ll take the wonder and elegance of the art on your website and pollute it with invasive popups. And “new customers get a 20% discount!” (Why would you discount your child? And even if you did, why would your past buyers, the most important people on your list, be the only ones NOT to get the discount? It boggles my mind, it is an obvious exploitative and extractive marketing technique.) You will be asked to “optimize your SEO.” (mostly a waste of time). You will be given every tactic under the sun for social media (that will turn you into a jester that works for the algorithm). You will be asked to analyze ridiculous analytics. You will be told your site only scored a “63%” on some made up test or another (who cares?).
You will mostly be told a bunch of decent ideas if you were in any business other than art.
Forget all that stuff.
There is a better way.
And we call it The Way of the Bold Brush.
When I owned an art gallery, we didn’t do most of that stuff above, because we were selling art.
You know what we called ourselves, internally? Matchmakers.
Each painting and each customer had different interests, stories, needs, budgets, etc. And our job was to make the match.
This is why selling art is so difficult, even for professional gallerists. Difficult, but certainly not impossible, and, potentially, much more fun than selling anything else.
And, if you are marketing your own art, you can forget most of the stuff out there and focus on making the match.
This is what we preach, and teach. This is what we write about. This is what our BoldBrush Circle marketing community is about.
You are an artist - part of the nobility of the online economy. Don’t allow Instagram, Google or the latest course or coach to turn you into a jester working for big tech companies. Instead, hold your head high as a child of God, taking part in the ongoing creation of the beauty of the universe and market your art in the way it deserves to be marketed.
Learn The Way of the Bold Brush
Creatively,
Clint Watson
BoldBrush Founder and Art Fanatic
PS - If you are a FASO Member, you already have access to the BoldBrush Circle (of Marketing) community as a part of your membership. Just click “Marketing” button in your toolbar.
If you are not a FASO Member, and don’t wish to move your website, we are preparing to open BoldBrush Circle to more artists. If you’d like to learn more about this opportunity to market art the right way, the holistic way, The BoldBrush Way, you can join the waiting list and request an invitation by clicking the button below.
Wow, very interesting article, thank you! I can clearly see the difference between art and business. Art really should catch the eye and soul.
What a great, inspiring article, Clint! I'm sending it to a friend of mine.